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Holland Watch Group is proud to be a reputable company and member of E-Commerce Europe. We are certain that we are able to find a suitable solution for any complaint.
Please send your complaint to email@example.com with 'Complaint' in the subject line and we will give our view on this within 24 hours on working days.
If you feel we have not solved your complaint sufficiently and in accordance with applicable law, you can ask your local E-Commerce Europe organization to mediate in the dispute.
If mediation fails you can take your complaint to the European online disputes platform: http://ec.europa.eu/consumers/odr/