Due to busy postal services, we recommend ordering your Christmas gifts before December 19. Shop Christmasgifts 🎄
If you click on 'Agree' or continue on our website, we assume that you agree.
Enter your order number and email address below, and we'll show you the available information about your package. You can ask other questions about your order via our contact form.
If you are located outside of the EU, there is no free return label available. Please make sure you print the recommanded CN 22 or CN 23 form, and secure it on the outside of your return parcel. So customs can identify the content easily and delays are prevented. In case you have received a wrong or damaged product, please contact our customer service department as soon as possible!
Holland Watch Group is responsible for your order until delivered to you in new, working condition. If your order is not delivered within 3 days after the estimated delivery time, please contact the Customer Service Department.
To trace the status of your order, please log in to your my-orderservice page and log in with your email address and order number. You will find all up-to date information in relation to your order.