Due to busy postal services, we recommend ordering your Christmas gifts before December 19. Shop Christmasgifts 🎄

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  2. Payment Information

Payment Information

Masters In Time accepts American Express, MasterCard and Visa. Other available payment methods differ per country.

Credit card

We accept the following credit cards: Visa, MasterCard and American Express. Our Payment Service Provider, Global Collect, uses state–of–the–art software to process your credit card payment safely. Global Collect checks your data with your bank in real time and only after verifying the data, they will give authorization. Global Collect is the only party that has access to the credit card data. Orders paid by credit card will be shipped within 24 hours (on working days).

Wire Transfers

You can pay by bank wire transfer. Global Collect has bank accounts worldwide, making possible for you to pay for your purchase from your own country. We will ship the goods as soon as Global Collect confirms the payment to us. We will hold the goods for a period of eight working days for orders paid with wire transfer. When the payment is not received after this period, we will cancel the order and return the goods to our stock.

iDeal (Dutch Customers Only)

iDeal is the easiest way to pay for Dutch customers. With iDeal you pay via your own bank account. The transaction is securely handled by your bank. After payment it is important you return to our website, so the script can finalize the order. Orders paid with iDeal will be shipped within 24 hours (on working days).

Cash

If you live on The Netherlands or Belgium, you can visit our store to pick up your order and pay with cash or with pin. With this option you save on shipping costs.

PayPal

PayPal is an online payment method that allows you to pay for your order quickly and easily, without having to share your financial information every time you make a purchase. You do not need a credit card with PayPal. Visit PayPal to find out how to use it as your payment method.

Customer Service

Contact us

Hours:
Monday-Friday, 9am-5.30pm (CEST)
9am - 5pm Sat. Closed on Sundays and Dutch national holidays

Your satisfaction is 100% guaranteed. All items in your order can be returned to mastersintime.com 30 days from the delivery date for a complete refund if you are unsatisfied. The returned product must be in new condition. For detailed return instructions visit our Returns and Exchanges page.

To Contact Us By Phone

Telephone: +31(0)85 4892012
Fax: +31 (0)10-2330692

Order Tracking

Order Tracking Page

Head Office

Willebrordusstraat 16
3037 TR Rotterdam
The Netherlands
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Our Stores

Horloge.nl by Levens - Breda
Nieuwe Ginnekenstraat 4
4811 NR Breda
The Netherlands
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Store Rotterdam
Willebrordusstraat 14
3037 TR Rotterdam
The Netherlands
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Also pick up point for Swatch watches

Please Note:
Mastersintime's customer service department is based in our headquarters in the city of Rotterdam, The Netherlands. Our trained staff is available to take your questions via feedback form, email or over the phone. You can also contact our team on Facebook.