How to order

Ordering at Masters in Time is simple and quick. Just follow these easy steps.

Find the Product

By using the main menu on the upper part of the page, you can browse our site by gender and type of product. You can also search for an specific item using the "search" box located in the upper right-hand corner of the screen. To review detailed information about a product, click on the image of the item you are interested in and you will be taken to the item’s detail page.

Add the product to the shopping cart

You can place a product in your shopping cart once you are in the product page. Click "Add to Bag" and you will be directly taken to the checkout page. Once there you can click on the "Continue Shopping" button to continue browsing, or the "Checkout" button to complete your order.
You can access your shopping cart anytime by clicking the link in the upper-right hand corner of the screen. This allows you to easily add, change or delete items whenever you like.

Check Out Process

Our one-step checkout process is designed to be easy and quick. Just fill in your shipping and billing addresses and choose your shipping and payment method. Be sure to review all of the items you've placed in your shopping cart as well as the all the information provided before clicking on the "Place Order" button. Once you complete your order, you will see a confirmation page with your confirmation number. Additionally, you will receive an email with your Order Confirmation and when your order is shipped.

Customer Service

Contact us

Monday-Friday, 9am-5.30pm (CEST)
9am - 5pm Sat. Closed on Sundays and Dutch national holidays

Your satisfaction is 100% guaranteed. All items in your order can be returned to 30 days from the delivery date for a complete refund if you are unsatisfied. The returned product must be in new condition. For detailed return instructions visit our Returns and Exchanges page.

To Contact Us By Phone

Telephone: +31(0)85 4892012
Fax: +31 (0)10-2330692

Order Tracking

Order Tracking Page

Head Office

Masters in Time
Willebrordusstraat 16
3037 TR Rotterdam
The Netherlands
Get Google Directions

Our Stores by Levens - Breda
Nieuwe Ginnekenstraat 4
4811 NR Breda
The Netherlands
Get Google Directions

Masters in Time
Willebrordusstraat 14
3037 TR Rotterdam
The Netherlands
Get Google Directions
Also pick up point for Swatch watches

Please Note:
Mastersintime's customer service department is based in our headquarters in the city of Rotterdam, The Netherlands. Our trained staff is available to take your questions via feedback form, email or over the phone. You can also contact our team on Facebook.

Receive 5% discount on watches

and the latest news! 

Subscribe to the newsletter!